Frequently asked questions
Why Choose Us?
♦ Factory Direct Supply -- Advantaged product quality & price with an expert customer service agent and get ready to outshine your competition.
♦ Accept OEM -- Custom material, size, color, logo and quantity, help to suggest solutions to meet your budget requirements, support your own brand establishment.
♦ Make Order Easy -- Whether you need 100, 20,000 or more items, all your questions will be answered within 8 hours and every step of the process communicated clearly.
♦ One-stop Service -- Product solution, sample first, payment, production, shipment and after sale, the whole PDCA system guarantee you a professional trading and satisfied service experience.
♦ Our Value -- No matter how bad or rough, Rushui always hold the value Customer first, Employee second, Shareholder third. Every client is important and will receive excellent customer service.
♦ Our Vision -- With the help of providing more and more biodegradable stuff, strive to return back our planet more natural and fulfill everyone's spiritual & physical happiness.
Do you provide sample to check quality?
Yes, we can arrange some existing sample bag 2-5pcs within 1 working day for you free, shipping cost to your company will be charged. Custom sample with customized material, size, color, logo will cost extra cost and time.
How can I order?
We'll provide you one-stop service, from the customized bag details with artwork to check, price confirmation, sample process, mass production, picture to check before shipment, the final after sale, you can check all the details on the Order Process page.
How long of the sample, mass production and shipping time?
Sample time 3-10 working days(silkscreen/heat-transfer/uv/digital/embroidery different printing technology affect the time).
Mass production time 10-20days(more quantity need more time).
Shipping time if by express 3-12 working days, normal sea about 20-30 working days and the sea/rail/truck+express 20-45 working days in normal condition.
How can I visit your factory?
Our factory located in Yiwu city Zhejiang province, China, welcome to our company and inspect the quality any time. For more question, please contact our sales.
Thank you for choose us to let our plant with more biodegradable eco-friendly bags. And thank you for your support and confirm our work, thanks again for your purchasing to let our earth with more natural and green, we're grateful to have your join us to protect the plant via using less plastic bags.